Delivery with CB Pet Food & Supplies

FREE delivery on purchases over $25 (before tax)

All purchases over $25 (before tax) receive FREE delivery within Kitchener, Waterloo and Breslau.

Please call us for more details: (519) 893-3743

Please contact us if you live outside the FREE delivery area as we may still be able to accommodate your needs.


Delivery under $25

For orders under $25, a delivery fee may be applied.

Please call us for more details: (519) 893-3743


Delivery outside KW

For delivery orders outside Kitchener, Waterloo, or Breslau, orders must be more than $25 (before tax) and a delivery fee may be applied based on the delivery location.

Please call us for more details: (519) 893-3743


Delivery days and times

Same day delivery is usually available Monday to Saturday, weather depending.

Monday
After 4:00PM
Tuesday
After 4:00PM
Wednesday
After 4:00PM
Thursday
After 4:00PM
Friday
After 4:00PM
Saturday
After 4:00PM
Sunday *
No deliveries

* We do not deliver on Sundays. Any delivery orders received on Sunday will be delivered the following day.

Occasionally, we may have an opportunity to deliver earlier in the day. If this happens, we will contact you ahead of time to ensure you can receive the delivery.

Unfortunately, we cannot deliver at a specific time of day.


Bad weather

We cannot guarantee same day delivery during bad weather.

We will try our best to get your order to you, but if weather conditions are poor, we may have to push your delivery to the next available delivery day.

You will be notified if your delivery is postponed due to bad weather.

Please keep this in mind when ordering pet food to ensure your pet has enough food to last until your delivery arrives.


Delivery payment

We can accept Credit Card (Visa or MasterCard) over the phone or cash paid upon delivery.

If you would like to pay with a Debit card or by TAP / Apple Pay, you have to visit our retail location to pay in person.

Unfortunately, we cannot process Visa Debit cards over the phone.


COVID-19 temporary measures

Delivery to houses

We will drop the product at your door or another requested location OUTSIDE the building. We will not enter your home nor interact with you directly. Once the item has been delivered, it will be your responsibility to bring it inside. At your request, we can call ahead to inform you that your delivery in on route.

Delivery to apartments

We will drop the product at your apartment building’s front door or another requested location OUTSIDE the building. We will not enter the apartment building, including the foyer, nor will we interact with you directly. We will call ahead to ensure you are home and ask that you wait for us at the front door. If no response is received to our call, no delivery will be made and we will contact you to reschedule.

Once a delivery has been made, we are not responsible for lost or stolen products.